Bramwell Audio
Hi-fi repair
Manchester, UK
Bramwell Audio books repairs from the inbox instead of the phone
Shop
Bramwell Audio
Based in
Manchester, UK
Support team
1 person on support
Sells
Hi-fi repair
Half our calls were people asking what a repair costs. Now the reply has the price and a link to book.
TA
Tom Achebe
Workshop manager
1 min
median first reply
A turntable and hi-fi repair shop. Rejoina drafts repair estimates from their price list and books the drop-off slot.
Where they started
Bramwell repairs turntables and amplifiers. Most enquiries ask what a repair costs and how long it takes, and most of them came in by phone.
What changed
Their repair price list and turnaround page are Rejoina’s sources. Drafts include the price range for the model and the next free drop-off slot.
The result
Phone calls about prices fell by 40 percent, and the workshop answers every email the same day.
